SERVICE REQUEST BOOKING / BOOKING STATUS
NEW REQUEST
| Sl.No | Related to | Section | Description | Action | Current Status |
|---|---|---|---|---|---|
| 1 | Others (Tocken No: 2024093693) | DEPT. OF CHEMICAL OCEANOGRAPHY (9846378290) Request Date: 07/09/2024 10:21:10 | myself afeef muhammed c t 3rd semester M.SC hydrochemistry student ,i'm unable to pay my hostel fee through cusat pay, countionusly showing wrong security code or my data dose,'t exist and to contact cirm.i,m confuesd because that i was able to pay my fee last month. i request to do the needful, thankyou. afeef muhammed c t- student id 23030811 mail-afeefafi2001@pg.cusat.ac.in | Pending Action Date: 07/09/2024 10:21:10 |
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| 2 | Telecommunication Related (Tocken No: 2024093691) | DEPT. OF ELECTRONICS (Arun A Balakrishnan 09496346370) Request Date: 06/09/2024 03:43:37 | Intercom 2820 not working | Pending Action Date: 06/09/2024 03:43:37 |
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| 3 | Internet Related/LAN Issues (Tocken No: 2024093690) | DEPT. OF COMPUTER APPLICATIONS (Technical staff ) Request Date: 06/09/2024 02:04:07 | Switch installed in the rack shows problem | Pending Action Date: 06/09/2024 02:04:07 |
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| 4 | Internet Related/LAN Issues (Tocken No: 2024093688) | DEPT. OF PHYSICS (office) Request Date: 05/09/2024 04:36:21 | wifi issue at msc classroom at 3rd floor | not connecting to the wifi. tp link access point.need to check the adapter. | Pending Action Date: 05/09/2024 16:38:02 |
| 5 | Telecommunication Related (Tocken No: 2024093683) | UNIVERSITY ADMINISTRATIVE OFFICE (fair copy ) Request Date: 04/09/2024 02:26:37 | intercom issue | Voxdata inspected 0n 04-09-2024 . Need to replace cable. also changed old intercom number(2218) in this IO box to new intercom number(2519), previously the number 2218 was presented in gateway 192.168.10.101 port 5 and number 2519 was presented in gateway 192.168.10.105 port number 25. now both are interchanged and update in extension sheet. | Pending Action Date: 04/09/2024 15:40:31 |
| 6 | Telecommunication Related (Tocken No: 2024093682) | SCHOOL OF ENVIRONMENTAL STUDIES (office) Request Date: 04/09/2024 02:26:01 | intercom 2551 not working | checked in the gateway.its working.need to inform vox data | Pending Action Date: 05/09/2024 14:22:35 |
| 7 | Telecommunication Related (Tocken No: 2024093677) | UTY - OTHER OFFICE (Substation 1 and 2) Request Date: 03/09/2024 09:28:40 | 2159 and 2149 is not working | and rahul.substation 1 is not working because of truck in the Cisco switch(192.168.10.26 port number 13)changed into access.now its working. | Pending Action Date: 03/09/2024 09:29:07 |
| 8 | Telecommunication Related (Tocken No: 2024093673) | DEPT. OF PHYSICS (office) Request Date: 02/09/2024 11:50:49 | intercom 2441 issue | no issue in gateway, line break need to contact voxdata inspected by voxdata on 04/09/2024 need to replace cable | Pending Action Date: 04/09/2024 14:57:03 |
| 9 | CUSAT Email (Tocken No: 2024083635) | DEPT. OF ELECTRONICS (abujosegeorge@gmail.com) Request Date: 14/08/2024 08:15:52 | Email id locked Please reset the password for abujosegeorge@pg.cusat.ac.in | If you need to reset your Cusat email password, follow these steps 1. Contact your office with assurance and initiate a request for a password reset for your Cusat email account. 2. Request that your office sends a formal email on your behalf to webmail@cusat.ac.in, requesting a password reset. Please be assured that the above steps are essential to ensuring the security of your Cusat email account. | Pending Action Date: 16/08/2024 09:36:36 |
| 10 | Telecommunication Related (Tocken No: 2024083632) | UNIVERSITY ADMINISTRATIVE OFFICE (finance i) Request Date: 13/08/2024 02:23:18 | intercom not working | line break ring in the gateway. Voxdata inspected on 04-09-2024 Has to replace cable . | Pending Action Date: 04/09/2024 15:00:39 |
| 11 | Telecommunication Related (Tocken No: 2024073601) | SCHOOL OF MANAGEMENT STUDIES (office) Request Date: 29/07/2024 04:29:18 | intercom is not working in Remya madam room | and rahul Room is not open.suggest to inform again when it is available | Pending Action Date: 31/07/2024 10:48:39 |
| 12 | Internet Related/LAN Issues (Tocken No: 2024073587) | UTY - OTHER OFFICE (cittic) Request Date: 20/07/2024 04:17:53 | no internet in cittic | detected a fiber bake in society rack patch panel on 17/07/2024. need to splice it. one line in a pair of fiber is active from physics to cittic, using that fiber a single mode media converter is placed at both end of physics and cittic rack to up the internet connection on 18/07/2024, internet problem solved but fiber splicing is required. | Pending Action Date: 20/07/2024 16:18:06 |
| 13 | Internet Related/LAN Issues (Tocken No: 2024073560) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (CIRM) Request Date: 08/07/2024 03:28:22 | KFON connection not getting | KFON informed that Fiber break since 06/07/2024 | Pending Action Date: 08/07/2024 15:29:02 |
| 14 | Others (Tocken No: 2024073531) | CES-SCHOOL OF ENGINEERING (8281330988) Request Date: 02/07/2024 12:32:08 | Matlab license expired and not able to renew | waiting for the confirmation from the higher authority | Pending Action Date: 02/07/2024 17:04:02 |
| 15 | Others (Tocken No: 2024073530) | CES-SCHOOL OF ENGINEERING (Sumi Baby 9895114220) Request Date: 02/07/2024 11:53:08 | Matlab license issue, showing license expired 2-07-2024 | waiting for the confirmation from the higher authority | Pending Action Date: 02/07/2024 17:04:27 |
| 16 | Others (Tocken No: 2024063473) | CES-SCHOOL OF ENGINEERING (Soe library) Request Date: 11/06/2024 12:58:53 | Bio metric issue | unit failure message in the display. | Pending Action Date: 11/06/2024 12:59:15 |