SERVICE REQUEST BOOKING / BOOKING STATUS
NEW REQUEST
| Sl.No | Related to | Section | Description | Action | Current Status |
|---|---|---|---|---|---|
| 1 | Internet Related/LAN Issues (Tocken No: 2024073587) | UTY - OTHER OFFICE (cittic) Request Date: 20/07/2024 04:17:53 | no internet in cittic | detected a fiber bake in society rack patch panel on 17/07/2024. need to splice it. one line in a pair of fiber is active from physics to cittic, using that fiber a single mode media converter is placed at both end of physics and cittic rack to up the internet connection on 18/07/2024, internet problem solved but fiber splicing is required. | Pending Action Date: 20/07/2024 16:18:06 |
| 2 | Internet Related/LAN Issues (Tocken No: 2024073586) | SCHOOL OF MARINE SCIENCES (office) Request Date: 19/07/2024 12:39:54 | biometric machine in ground floor near lift is not working | internet not connected , U is shown in the device. need to check cable | Pending Action Date: 19/07/2024 12:40:18 |
| 3 | Telecommunication Related (Tocken No: 2024073583) | UNIVERSITY LIBRARY (office) Request Date: 19/07/2024 09:35:52 | intercom 2134 is not working | port change 5 to 3 in the gateway 192.168.10.120.ring in the gate way .link break. need to inform vox data | Pending Action Date: 19/07/2024 09:39:50 |
| 4 | Internet Related/LAN Issues (Tocken No: 2024073579) | SCHOOL OF MARINE SCIENCES (marine geology 2nd floor (Nisha mam)) Request Date: 18/07/2024 10:26:56 | no net in room | line break in connection.need to contact bna | Pending Action Date: 18/07/2024 10:32:18 |
| 5 | Internet Related/LAN Issues (Tocken No: 2024073560) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (CIRM) Request Date: 08/07/2024 03:28:22 | KFON connection not getting | KFON informed that Fiber break since 06/07/2024 | Pending Action Date: 08/07/2024 15:29:02 |
| 6 | Telecommunication Related (Tocken No: 2024073542) | UNIVERSITY ADMINISTRATIVE OFFICE (Examination Controller) Request Date: 03/07/2024 04:30:18 | Noise disturbance in intercom 2787 | and Farhan issue in line need to check with voxdata | Pending Action Date: 03/07/2024 16:36:57 |
| 7 | Others (Tocken No: 2024073531) | CES-SCHOOL OF ENGINEERING (8281330988) Request Date: 02/07/2024 12:32:08 | Matlab license expired and not able to renew | waiting for the confirmation from the higher authority | Pending Action Date: 02/07/2024 17:04:02 |
| 8 | Others (Tocken No: 2024073530) | CES-SCHOOL OF ENGINEERING (Sumi Baby 9895114220) Request Date: 02/07/2024 11:53:08 | Matlab license issue, showing license expired 2-07-2024 | waiting for the confirmation from the higher authority | Pending Action Date: 02/07/2024 17:04:27 |
| 9 | CUSAT Email (Tocken No: 2024063521) | CES-SCHOOL OF ENGINEERING (9562962454 , hvivek2003@gmail.com) Request Date: 30/06/2024 01:02:05 | I forgot my password of cusat email. Email is : 21me075hari@ug.cusat.ac.in Kindly please reset my password . | Send the request to webmail@cusat.ac.in thru HOD | Pending Action Date: 01/07/2024 10:50:47 |
| 10 | Telecommunication Related (Tocken No: 2024063520) | SCHOOL OF MARINE SCIENCES (office) Request Date: 29/06/2024 04:51:59 | outside calls are not connecting to intercoms in lakeside campus | checked with bitvoice(27/06/24). found no issue in server side. informed bsnl | Pending Action Date: 01/07/2024 09:45:27 |
| 11 | Internet Related/LAN Issues (Tocken No: 2024063484) | UTY - OTHER OFFICE (guest house vfc) Request Date: 12/06/2024 04:01:40 | need one network adapter and network spliter switch | and Farhan one tp link network adapter and a 8 port switch with new 5v power adapter is given on may month, problem solved | Pending Action Date: 06/07/2024 12:23:12 |
| 12 | Others (Tocken No: 2024063473) | CES-SCHOOL OF ENGINEERING (Soe library) Request Date: 11/06/2024 12:58:53 | Bio metric issue | unit failure message in the display. | Pending Action Date: 11/06/2024 12:59:15 |
| 13 | Telecommunication Related (Tocken No: 2024063454) | UNIVERSITY ADMINISTRATIVE OFFICE (planning c) Request Date: 06/06/2024 11:51:52 | need to replace an io connection to another place in planning c section | Pending Action Date: 06/06/2024 11:51:52 |
|
| 14 | Internet Related/LAN Issues (Tocken No: 2024063444) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (Technical Officer) Request Date: 01/06/2024 05:33:27 | switch damaged in the CS ,Doe and soe doe top. | 3 Aruba switch damaged.
one from Department of Computer Science (S/N : CN25KNL0Z4)new switch(S/N:CN25KNL0M4),
one from Department of Electronics (S/N: CN25KNL0M8) SOE DOE top(S/N:CN25KNL0LK) | Pending Action Date: 15/06/2024 16:53:06 |