SERVICE REQUEST BOOKING / BOOKING STATUS
NEW REQUEST
| Sl.No | Related to | Section | Description | Action | Current Status |
|---|---|---|---|---|---|
| 1 | Hardware Maintenance (Tocken No: 2023062620) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (OFFICE) Request Date: 02/06/2023 02:11:09 | NETWORK ADAPTER ISSUE TP LINK UE300(S/N 220C5D7009588) | Pending Action Date: 02/06/2023 02:11:09 |
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| 2 | Internet Related/LAN Issues (Tocken No: 2023062616) | CES-COCHIN UTY. COLLEGE OF ENGG.,KUTTANAD (Dr Anilkumar K K, Associate Professor, kkanil@cusat.ac.in) Request Date: 01/06/2023 02:10:57 | Internet disruption in the whole campus due to failure of a 24 port Gigabit switch to which all uplinks are connected. It is also noted that the uplink line from office also failed. May be due to lightning. | Pending Action Date: 01/06/2023 02:10:57 |
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| 3 | Internet Related/LAN Issues (Tocken No: 2023052613) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (office) Request Date: 31/05/2023 11:19:57 | BSNL & NKN Down 31/5/23 11:04 AM - 11:21 AM | Pending Action Date: 31/05/2023 11:29:48 |
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| 4 | Telecommunication Related (Tocken No: 2023052611) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (CIRM) Request Date: 29/05/2023 04:43:47 | IP Phones need to be repair
1.) 20EZ1ZBH50B6EB11 - IP not detecting 2.) 20EZ1ZBH50B70B29 - port turns trunk when connected 3.) 20EZ1ZBH50B70B27 - IP not detecting 4.) 20EZ1ZBH50B70B2C - IP not detecting 5.) 20EZ1ZBH50B6F558 - port turns trunk when connected | Pending Action Date: 30/05/2023 16:35:55 |
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| 5 | Internet Related/LAN Issues (Tocken No: 2023052608) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (office) Request Date: 25/05/2023 12:56:41 | NKN Down 9:49 - 11:04 AM 25-5-23 NKN Down 11:57 - 12:33 PM 25-5-23 NKN Down 12:54 - 01.03 PM 25-5-23 | Pending Action Date: 25/05/2023 13:03:35 |
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| 6 | Internet Related/LAN Issues (Tocken No: 2023052607) | CES - MARINE ENGINEERING (office) Request Date: 23/05/2023 10:11:02 | no net in department kmsme | fibre break. one fibre in the pair is broken. 26/05/23: temporarily connected with media converter. Internet is up need to recable | Pending Action Date: 30/05/2023 16:29:19 |
| 7 | Telecommunication Related (Tocken No: 2023052589) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (gateway repair ) Request Date: 09/05/2023 01:58:17 | old voice gateway of Hindi (DA50-1211-1026-0331) needs repair | Pending Action Date: 09/05/2023 01:58:17 |
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| 8 | Telecommunication Related (Tocken No: 2023052588) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (lijo) Request Date: 08/05/2023 10:52:24 | Ip phone | Ip phone taken to check the cause of net problem | Pending Action Date: 05/05/2023 10:52:39 |
| 9 | Internet Related/LAN Issues (Tocken No: 2023042575) | CES-SCHOOL OF ENGINEERING (saifty) Request Date: 26/04/2023 10:09:32 | new connections in computer lab | assinged to BNA | Pending Action Date: 26/04/2023 10:09:57 |
| 10 | Internet Related/LAN Issues (Tocken No: 2023042556) | UNIVERSITY ADMINISTRATIVE OFFICE (Enquiry front offfice adm) Request Date: 12/04/2023 12:49:31 | website not loading properly on one system | admission site was not supporting by the software they used | Assigned to System Analyst Action Date: 19/04/2023 10:17:36 |
| 11 | Hardware Maintenance (Tocken No: 2023042567) | UNIVERSITY ADMINISTRATIVE OFFICE (Finance) Request Date: 20/04/2023 11:32:40 | Windows crashed | Windows crashed | Assigned to External Vendors Action Date: 20/04/2023 11:44:48 |
| 12 | Internet Related/LAN Issues (Tocken No: 2023042563) | SCHOOL OF MARINE SCIENCES (Marine office) Request Date: 19/04/2023 10:26:49 | BSNL down at lakeside | Fiber was down. Bsnl engineer came and changed devices on both side (exchange and marine campus). Internet was restored at 2.30 pm | Assigned to External Vendors Action Date: 17/04/2023 10:27:01 |
| 13 | Others (Tocken No: 2021070991) | CENTRE FOR INFORMATION RESOURCE MANAGEMENT (Helpdesk) Request Date: 22/07/2021 02:51:55 | CS storage array hard disk error found | Inform starone share with status photograph
> Photo | Assigned to External Vendors Action Date: 24/02/2022 11:42:47 |