SERVICE REQUEST BOOKING / BOOKING STATUS


NEW REQUEST
Sl.NoRelated toSectionDescriptionActionCurrent Status
1Hardware Maintenance
(Tocken No: 2023062620)
CENTRE FOR INFORMATION RESOURCE MANAGEMENT
(OFFICE)
Request Date: 02/06/2023 02:11:09
NETWORK ADAPTER ISSUE TP LINK UE300(S/N 220C5D7009588)Pending
Action Date: 02/06/2023 02:11:09
2Internet Related/LAN Issues
(Tocken No: 2023062616)
CES-COCHIN UTY. COLLEGE OF ENGG.,KUTTANAD
(Dr Anilkumar K K, Associate Professor, kkanil@cusat.ac.in)
Request Date: 01/06/2023 02:10:57
Internet disruption in the whole campus due to failure of a 24 port Gigabit switch to which all uplinks are connected. It is also noted that the uplink line from office also failed. May be due to lightning. Pending
Action Date: 01/06/2023 02:10:57
3Internet Related/LAN Issues
(Tocken No: 2023052613)
CENTRE FOR INFORMATION RESOURCE MANAGEMENT
(office)
Request Date: 31/05/2023 11:19:57
BSNL & NKN Down 31/5/23 11:04 AM - 11:21 AM Pending
Action Date: 31/05/2023 11:29:48
4Telecommunication Related
(Tocken No: 2023052611)
CENTRE FOR INFORMATION RESOURCE MANAGEMENT
(CIRM)
Request Date: 29/05/2023 04:43:47
IP Phones need to be repair
1.) 20EZ1ZBH50B6EB11 - IP not detecting
2.) 20EZ1ZBH50B70B29 - port turns trunk when connected
3.) 20EZ1ZBH50B70B27 - IP not detecting
4.) 20EZ1ZBH50B70B2C - IP not detecting
5.) 20EZ1ZBH50B6F558 - port turns trunk when connected
Pending
Action Date: 30/05/2023 16:35:55
5Internet Related/LAN Issues
(Tocken No: 2023052608)
CENTRE FOR INFORMATION RESOURCE MANAGEMENT
(office)
Request Date: 25/05/2023 12:56:41
NKN Down 9:49 - 11:04 AM 25-5-23 NKN Down 11:57 - 12:33 PM 25-5-23 NKN Down 12:54 - 01.03 PM 25-5-23 Pending
Action Date: 25/05/2023 13:03:35
6Internet Related/LAN Issues
(Tocken No: 2023052607)
CES - MARINE ENGINEERING
(office)
Request Date: 23/05/2023 10:11:02
no net in department kmsmefibre break. one fibre in the pair is broken.
26/05/23: temporarily connected with media converter. Internet is up
need to recable
Pending
Action Date: 30/05/2023 16:29:19
7Telecommunication Related
(Tocken No: 2023052589)
CENTRE FOR INFORMATION RESOURCE MANAGEMENT
(gateway repair )
Request Date: 09/05/2023 01:58:17
old voice gateway of Hindi (DA50-1211-1026-0331) needs repairPending
Action Date: 09/05/2023 01:58:17
8Telecommunication Related
(Tocken No: 2023052588)
CENTRE FOR INFORMATION RESOURCE MANAGEMENT
(lijo)
Request Date: 08/05/2023 10:52:24
Ip phoneIp phone taken to check the cause of net problemPending
Action Date: 05/05/2023 10:52:39
9Internet Related/LAN Issues
(Tocken No: 2023042575)
CES-SCHOOL OF ENGINEERING
(saifty)
Request Date: 26/04/2023 10:09:32
new connections in computer labassinged to BNAPending
Action Date: 26/04/2023 10:09:57
10Internet Related/LAN Issues
(Tocken No: 2023042556)
UNIVERSITY ADMINISTRATIVE OFFICE
(Enquiry front offfice adm)
Request Date: 12/04/2023 12:49:31
website not loading properly on one system admission site was not supporting by the software they usedAssigned to System Analyst
Action Date: 19/04/2023 10:17:36
11Hardware Maintenance
(Tocken No: 2023042567)
UNIVERSITY ADMINISTRATIVE OFFICE
(Finance)
Request Date: 20/04/2023 11:32:40
Windows crashedWindows crashed Assigned to External Vendors
Action Date: 20/04/2023 11:44:48
12Internet Related/LAN Issues
(Tocken No: 2023042563)
SCHOOL OF MARINE SCIENCES
(Marine office)
Request Date: 19/04/2023 10:26:49
BSNL down at lakesideFiber was down. Bsnl engineer came and changed devices on both side (exchange and marine campus). Internet was restored at 2.30 pmAssigned to External Vendors
Action Date: 17/04/2023 10:27:01
13Others
(Tocken No: 2021070991)
CENTRE FOR INFORMATION RESOURCE MANAGEMENT
(Helpdesk)
Request Date: 22/07/2021 02:51:55
CS storage array hard disk error foundInform starone share with status photograph
> Photo
Assigned to External Vendors
Action Date: 24/02/2022 11:42:47